Language / Taal
Privacy statement of MyDeltares Websites
If you provide Deltares with your personal data for the MyDeltares website and connected products and services (each and jointly “MyDeltares”), they will be processed in accordance with the General Data Protection Regulation and the Deltares policy for information security and privacy management.
Deltares uses your personal data only for the specific purposes of MyDeltares and duration necessary for that purpose and as set-out in greater detail below . MyDeltares Deltares has contracted the below third party (Sub-) Processors. Deltares will only make your personal data available to other third parties unless you have provided us with your explicit consent to do so, or if there is a legal obligation to do so. All data processing is performed within the European Union and by European parties. For further details, see the specification below. Meant processors are:
1. Hosting provider
Hetzner Online GmbH
Industriestr. 25 91710 Gunzenhausen
Ansbach Registration Office, HRB 6089
performing the following processing activities:
and regarding the following of your Personal Data
Catalyst Solutions BV
2596 AL, Den Haag
and having access to the same personal data
To protect your personal data, Deltares has a policy for information security and privacy management. We implement effective technical and organisational measures, including a management system for information security that complies with the international standard (ISO 27001: 2013) and relevant legislation and regulations; continuous procedures to increase our ability to cope with cyberthreats; measures for data backup, system access, system integrity, virus checking, passwords and encryption, internet-traffic monitoring and an effective corporate crisis plan.
If you want to see your personal data we process, you can send us a written request to that effect. It is also possible to view your personal data via your MyDeltares account. If some personal data prove not to be correct, we can correct them for you on your request or you can correct the data yourself via your MyDeltares account. You can also ask us to limit the processing of your personal data or to delete your personal data. If you have given your consent, you can withdraw it at any time.
For example, if you have a complaint about the way in which Deltares processes your personal data, or if you object to our processing of your request for access, correction, restriction of processing or the deletion of your personal data, you can contact us using the information below. You can also submit your complaint to the Dutch Data Protection Authority:
If you have any questions about this privacy statement, about the processing of your personal data in general, or if you wish to access, modify or delete your data, please contact us at:
P.O. Box 177
2600 MH Delft
tel: +31 (0)88 335 8273 (between the hours of 8.00 and 17.30)
Creating a MyDeltares account
When you create a MyDeltares account on one of the MyDeltares websites, your personal data will be stored under your MyDeltares account. Here you will always be able to manage your personal data. If you add one or more additional MyDeltares website provided services, , limited additional personal data may be required for the execution of the requested services. This personal data will be added to your MyDeltares account, where you will be able to manage it. We will not use these personal data for any purposes other than delivering the functionalities indicated on your selected MyDeltares website(s). In addition, we record the time you are logged in for security purposes.
Your MyDeltares account, together with all your provided personal data, will automatically be removed or anonymized 3 years after your last login time to your MyDeltares account or to any of your MyDeltares websites, whichever is the latest.
When you create a MyDeltares account we will ask you if you want to subscribe for Deltares newsletters. If you do not check the box, you do not subscribe to Deltares newsletters when creating this MyDeltares account. If you check the box, you will be subscribed to all MyDeltares related newsletters.
At all times it is possible to change your subscribtions. You can do this via your MyDeltares account under the section ‘My Mailings’ or ‘Subscriptions’, depending from which MyDeltares website you access your MyDeltares account.
Each individual MyDeltares website may also ask you if you want to subscribe for a specific MyDeltares website related MyDeltares newsletters. These subscriptions will always be a subset of the subscriptions described in the previous paragraph and can also be managed from your MyDeltares account pages.
Subscription to newsletter
Do you plan to subscribe to a Deltares newsletter?We will use the email address you provide only to send the newsletter. We will not pass on your personal data to third parties and, if we wish to do so at any time, we will do so only with your consent. Every newsletter will include a link for unsubscribing. If you unsubscribe from the newsletter, your email address will be removed from the relevant mailing list. It is also possible to manage your newsletter subscriptions via your MyDeltares account. Here you can select which newsletters you would like to receive.
Registration for an event
Do you plan to register for a Deltares event?We will use the personal data you provide (your name, organisation, position (optional) and email address) exclusively to register you for this event and to establish a picture in advance of the type of participants who have registered. We will not pass on your personal data to third parties and, if we wish to do so at any time, we will do so only with your consent. Your personal data including your registration information is stored under your MyDeltares account, where you can manage it yourself. Your event registration information will be stored as long as your MyDeltares account remains active or until you choose to remove this registration information from your MyDeltares account.
In the case that Deltares contracts for the Deltares event a specialist event organization and this third party is required to handle your personal data, we will provide you the details and ask you for additional consent before you can continue with the registration.
Purchase or download of free products or services
We process the personal data you provide (your name, organisation (optional), address (optional), email address, and order details) in order to provide you with the requested products or services and to be able to provide you with adequate information if you have any questions. We will not pass on your personal data to third parties and, if we wish to do so at any time, we will do so only with your consent. For the purchase or download of free products or services additional information may be required. All information will be added to your MyDeltares account, where you are able to manage it yourself. This information will be stored so long your MyDeltares account remains active or until you choose to remove this information from your MyDeltares account.
Purchase or download of paid products or services
We process the personal data you provide (your name, organisation (optional), address (optional), invoice address (optional), email address, and order details) in order to provide you with the requested products or services and to be able to provide you with adequate support at your request. In addition, we may use this information to inform you about Deltares-related news reports, products, services or events that may be of interest to you. We will not pass on your personal data to third parties and, if we wish to do so at any time, we will do so only with your consent. For the purchase or download of paid products or services limited additional information will be required to enable the execution of the requested products or services. Such information will be added to your MyDeltares account, where you are able to manage it yourself. This information will be stored for the duration to enable us to execute the requested products or services and after that so long your MyDeltares account remains active or until you choose to remove this information from your MyDeltares account. Invoicing and administrative information will be stored, by our sales department, for a period of 7 years, as required by law. At the end of this 7-year period the information will be removed.
Posting messages on a forum or blog
Messages you post under your MyDeltares account on a forum or blog of one of the MyDeltares websites will be stored so long your MyDeltares account remains active. Once your MyDeltares account is removed, on your request or 3 years after the last login time, your posts will be anonymized. We will not use any collected data for any purposes other than supplying the functionalities on this website, namely forum functionality.
Termination of your MyDeltares account
In order to terminate your MyDeltares account, you must send an e-mail to email@example.com. After receival of your request, your account will be removed. Any information linked to your account will also be removed or anonymized, with the exception of any invoice related data. By law, invoice related data must be stored for a period of 7 years, after which the data will be removed. Also your MyDeltares account will automatically be removed 3 years after the last login time.